Cancellation & Refund Policy

Ad Boost Packages (Featured, Highlighted, Reduced)

All ad boost purchases are final and non-refundable once activated. Boosts are applied immediately upon successful payment and cannot be cancelled, transferred, or refunded.

Refund exceptions:

If BahtSold fails to apply the purchased boost to your listing due to a system error, or if the boost was not delivered as described, you may contact our support team for a full refund or credit. Refund requests due to system failure must be submitted within 14 days of purchase.

Subscriptions

Subscription packages are one-time purchases for a fixed duration (e.g., 30, 90, or 360 days). Subscriptions are non-recurring and do not auto-renew.

Subscriptions are non-refundable once activated. The subscription period begins immediately upon successful payment and provides access to enhanced features for the purchased duration.

Refund exceptions:

If BahtSold experiences extended downtime or service disruption that prevents you from using your subscription benefits for a significant portion of your subscription period, you may contact our support team to request a partial or full refund. Dissatisfaction with ad performance, number of views, or enquiries received does not constitute a service failure and is not grounds for a refund.

AdCoin

AdCoin is a prepaid credit system used to pay for BahtSold services.

• Non-refundable: AdCoin purchases are final. Once purchased, AdCoins cannot be refunded or exchanged for cash.
• No expiry: AdCoins do not expire and remain in your account indefinitely.
• Non-transferable: AdCoins cannot be transferred between accounts.
• Account closure: If your account is closed or terminated, any remaining AdCoin balance is forfeited.
• Usage: AdCoins can be used to pay for ad boosts, featured listings, and other BahtSold services where AdCoin payment is accepted.

How to Request a Refund

If you believe you are eligible for a refund due to a service failure on our end, please contact us at support@bahtsold.com with:

• Your username
• The ad ID or payment reference
• A description of the issue

We will review your request and respond within 7 business days.

General Terms

• All prices are displayed in Thai Baht (THB).
• Payment is processed securely via our payment partners.
• BahtSold reserves the right to update this policy at any time. Changes will be posted on this page.